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America’s Greatest Alternative Home windows Critiques – Roswell, GA | Angi

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The completely recommendation I can say is DO NOT GO WITH THIS COMPANY. THIS WAS THE WORST EXPERIENCE OF MY LIFE. We just lately bought a brand new agency and are renovating the integral dwelling. We’ve had 5 contractors in/out of the home and ABC was the one contractor that we had an issue with. not completely did now we have an issue however I’m satisfied they’re one of many worst firms for window replacements. Previous to going with ABC we noticed a couple of constructive evaluations on Angie ‘s listing and in addition to observed they have been “ Belief Dale ” licensed. I did some analysis they usually appeared like an expensive firm. We obtained estimates from 3 window refilling firms and I preferred what ABC needed to supply the very best. The gross sales rep Nick Sabia was very good, detailed and the summons went very easy at first. The corporate notified us when the home windows have been in ( as anticipated ) after which scheduled our set up date. The set up date got here and the installers confirmed up as anticipated. Every little thing to this distributor level was bang-up, after this decimal level is when the whole lot went amiss. The installers began eradicating the Home windows solely to cease after 2. They notified me that they have been damaging the wallboard whereas eradicating the home windows they usually needed ABC to launch them of the legal responsibility of the wallboard incorrect. ABC was then referred to as in to evaluation the location and principally give the installers a “ OK, do n’t fear in regards to the wallboard we ‘ll repair that after ”. ABC instructed the installers to proceed and mentioned they would offer to me in writing that they’d repair the damages attributable to the removing. I despatched comply with up emails to Suzanne & Michelle within the company about getting that in writing. They mentioned they’d cross the emails on to the President Matt Singleton who would comply with up with me. It has been 5 weeks and even no letter. The installers continued eradicating the home windows and putting in the brand new ones. After the primary base sidereal day they’d solely 6 home windows full however mentioned they’d end the hint day. The comply with day ( Tuesday ) they confirmed up and obtained solely 6 extra home windows in. So we calm had 6 home windows to go and a sliding door. However since Thanksgiving was the longer term day they’d n’t ‘ have the ability to come out till Saturday. I agreed and waited for them on Saturday. They did n’t name, present up, or return my calls. Monday I referred to as ABC who mentioned the crew would return that day so I waited. Monday got here and went they usually confirmed up unannounced on Tuesday. Fortunately I do business from home so that they obtained began. They completed the home windows after which the sliding glass door. About 9 days had passed by and we have been finally getting nearer to getting carried out ( or sol I believed ). After they left I observed they did n’t set up the sliding glass door appropriately, it protruded 3 ” outdoors of the home and seemed pathetic. We have been in addition to lacking the {hardware} on the door ( handles ) of the protect door, and the sieve door was n’t put in but as a result of they have been ready for {hardware}. I referred to as the installers they usually mentioned they’d end the door once they returned to cap the skin the following day. Wednesday got here and went and I by no means heard from the installers. They then randomly confirmed up Thursday to cap the skin. After trying one window they stopped and referred to as me outdoors. They defined they might n’t do the outside cap as a result of they did n’t have anyhow to screw within the cap, so they’d solely have the ability to maintain it in with caulk. That was unacceptable sol I requested for different. They mentioned they’d have ABC rent a siding social gathering to trim the Home windows with hardy board. They in addition to mentioned they’d return with the {hardware} and set up the sliding blind doorway and repair the problems with the glass door. 9 days and 5 name calls former I final had a siding crew on the home. Throughout this time period the skin of the home windows have been WIDE OPEN to the weather. The siding gang did a a giant downside however half method via the job ABC mentioned it will price one other $ 1,000 for the clean-cut office to be completed. At starting they mentioned an additional $ 400 ( which I used to be o with ) however then it ballooned to $ 1,000. At this level we’re 3 weeks late and $ 1,000 over finances and my slither door nevertheless was n’t fastened and we had broken wallboard in all places. The clean-cut crew left and mentioned the caller would comply with up with particular person to caulk the outside. The day after the trim crowd left we observed that some home windows have been protruding at humorous angles. After measuring I observed NONE OF THE WINDOWS WERE SQUARE IN THE FRAMES ! It appears the inaugural installers simply middle balled the home windows within the frames ! A $ 5 tape measuring stick would of fastened the difficulty ! So we instructed ABC not solely did they should caulk the trim, repair the door however in addition to needed to repair the hunched home windows ! final ABC despatched out one among their workers to sq. the home windows, alone to have him understand that it was a two man occupation. so once more we needed to wait 2 extra weeks for them to return out and sq. the home windows, repair the skid doorway and caulk the skin. The job was accomplished final on 2/4. The job was presupposed to take 1.5 days and slightly took about 3 months. We fought to have ABC give us recompense and in spite of everything this they solely knocked $ 250 off the value. Should you took the meter to learn this you ‘ll understand that is n’t the corporate to go along with.

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